FAQs
Here are some FAQs for The Faraday Co.:
1. What are Faraday products, and how do they work?
A: Faraday products are designed to block all incoming and outgoing signals, effectively creating a shield that protects your devices from unwanted interference and surveillance. They work by using advanced materials that disrupt electromagnetic waves, such as those used by cell phones, GPS trackers, and other electronic devices.
2. What types of Faraday products does The Faraday Co. offer?
A: The Faraday Co. offers a range of products, including faraday key pouches, boxes, bags, clothing, and merch.
3. How long does shipping take?
A: We offer standard shipping, which typically takes 3-5 business days for domestic orders and 7-14 business days for international orders. We also offer expedited shipping options for an additional fee.
4. What is your return policy?
A: We offer a 30-day satisfaction guarantee on all of our products. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of receipt.
5. Are Faraday products compatible with all devices?
A: Our products are designed to fit most standard electronic devices, including keys, phones, laptops, tablets, and more. However, we recommend checking the product description for specific dimensions and compatibility information before purchasing.
6. Are Faraday products legal to use?
A: Yes, Faraday products are legal to use in most countries. However, we recommend checking your local laws and regulations before using them in sensitive or classified areas.
7. How do I know if my Faraday product is working?
A: To test if your Faraday product is working, simply place your device inside the product and try to call it or send a message, or push the key button to unlock or start the vehicle. If you're unable to connect, that means the product is working and blocking incoming signals. You can also use an EMF meter to test the strength of the electromagnetic field in the product.
8. Can I use my phone while it's inside a Faraday product?
A: No, you cannot use your phone or other electronic device while it's inside a Faraday product. The product is designed to block all incoming and outgoing signals, so you won't be able to make calls, send messages, or connect to the internet while your device is inside.
9. Are Faraday products durable and long-lasting?
A: Yes, our Faraday products are made with high-quality materials and are designed to last for years with proper care. We recommend following the care instructions provided with each product to ensure maximum durability and longevity.
10. How can I contact customer support if I have a question or issue?
A: You can contact our customer support team by emailing support@thefaradayco.com or filling out the contact form on our website. We typically respond within 2 hours and are happy to assist with any questions or concerns you may have.
11. Do you offer bulk discounts for businesses or organizations?
A: Yes, we offer bulk discounts for businesses and organizations. Please contact our sales team at sales@thefaradayco.com for more information.
12. What payment methods do you accept?
A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and Apple Pay.
13. Can I track my order after it's been shipped?
A: Yes, we provide tracking information for all orders once they've been shipped. You'll receive an email with your tracking number and a link to track your package.
14. Do you ship internationally?
A: Yes, we ship to most countries around the world. However, please note that international shipping may take longer and may be subject to customs fees and import taxes.
15. Are Faraday products environmentally friendly?
A: Yes, we're committed to sustainability and minimizing our environmental impact. Our products are made with eco-friendly materials, and we're constantly striving to improve our manufacturing processes to reduce waste and energy use.
16. Can I wash my Faraday product?
A: We recommend avoiding washing your Faraday product, as this may damage the electromagnetic shielding. Instead, we recommend wiping it down with a damp cloth if necessary.
17. How often should I replace my Faraday product?
A: Our Faraday products are designed to last for years with proper care. However, if you notice any signs of wear and tear or damage to the electromagnetic shielding, it may be time to replace your product.
18. Do you offer custom branding or logos on Faraday products?
A: Yes, we offer custom branding and logos on our Faraday products for businesses and organizations. Please contact our sales team at sales@thefaradayco.com for more information and pricing.
19. Are Faraday products safe for my health?
A: Yes, Faraday products are safe for your health and do not emit any harmful radiation. In fact, they may even reduce your exposure to electromagnetic radiation by blocking incoming signals.
20. How can I learn more about Faraday products and their benefits?
A: We recommend checking out our blog and resources page on our website, where we provide in-depth information about Faraday products, their benefits, and how to use them effectively. You can also follow us on social media for updates and tips on staying safe and secure in the digital age.